Connectivity
Why is Connectivity so fundamental to business?
Since the development of the Internet in the 1960s, through the wide scale linking of commercial networks in the 1990s, up to present day where the requirement for a secure, reliable connection has become vital to operations.
The value of connectivity cannot be underestimated and partnering with the right provider is fundamental to the long-term success of your business.
What is the cost of getting it wrong?
Choosing the right supplier is essential. The wrong choice might be revealed by frustration with unreliable services and reduced work efficiencies, or directly in your P&L and balance sheet, there is always a cost.
Consider the impact to your business of the following events and ask yourself whether you can afford to get this wrong?
- Failure of your main office connection
- Network problems with your selected mobile network carrier
- Lack of access to the internet
- No access to your online or cloud applications
- No telephones to speak to your customers
Taking a fresh approach
Onwave was born out of frustration with the way the telecoms sector had historically delivered network services to the market; contracts were long and charges for services were complex, networks were rigid, slow to deliver and offered minimal service visibility to the Customer. Relationships were also one sided with little choice in the market.
In order to challenge this Onwave wanted to focus on building services that had a Customer first approach.
We wanted our solutions to be transparently priced, reliable, resilient and matched to the Customer’s needs. They had to be flexible, simple to change with minimal impact and cost to the Customer.
What is the cost of getting it wrong?
Choosing the right supplier is essential. The wrong choice might be revealed by frustration with unreliable services and reduced work efficiencies, or directly in your P&L and balance sheet, there is always a cost.
Consider the impact to your business of the following events and ask yourself whether you can afford to get this wrong?
- Failure of your main office connection
- Network problems with your selected mobile network carrier
- Lack of access to the internet
- No access to your online or cloud applications
- No telephones to speak to your customers
Taking a fresh approach
Onwave was born out of frustration with the way the telecoms sector had historically delivered network services to the market; contracts were long and charges for services were complex, networks were rigid, slow to deliver and offered minimal service visibility to the Customer. Relationships were also one sided with little choice in the market.
In order to challenge this Onwave wanted to focus on building services that had a Customer first approach.
We wanted our solutions to be transparently priced, reliable, resilient and matched to the Customer’s needs. They had to be flexible and simple to change with minimal impact and cost to the Customer.
Delivering better outcomes for you
Onwave are an independent Internet Service Provider with our own network environment. To ensure we keep up to date with new technologies we participate in several vendors partner programmes.
In our selection of suppliers we are always completely agnostic, this means that every solution we build is designed to best suit your requirements in performance, resilience, security, etc.
Onwave have built a network interconnected with a vast selection of both UK and Global providers to allows us to offer any form of access circuit (Fibre, Wireless, FTTP, FTTC, xDSL, 3/4/5G, Satellite) in any location.
- Pick and choose networks and services – we select the best blend providers to offer you a technically and commercially aligned service.
- Migrate between technologies – we allow Customers to move seamlessly between services, perfect for companies that need connectivity fast and have variable project durations.
- Failover mechanisms as standard – all our routers support multiple connections so if one provider goes down, you stay connected!
We give Customers first-hand knowledge of their network by providing a cloud-based monitoring tool that allows you to understand exactly how your connection and data bandwidth is being used, down to the individual site, user or device.
Our commercial offer and billing ensure minimal work for you to ensure alignment to your key business drivers, whether these relate to support hours, contract duration, the split between capex and opex or billing arrangements.
- Monthly rolling contracts – helping you minimise capital costs.
- A standard price book – you know what you are getting and what it costs.
- Predictable data charges – reduced data overage charges as we proactively monitor, predict and notify you of likely over-usage.
- Straight forward billing – attribute the cost of service where you need this with no complex analysis needed by your finance teams.
The level of Customer service we provide differentiates Onwave and ensures that our Customers remain delighted and stay with us. We back up all our services with proactive service monitoring to ensure issues are identified and resolved, often before you even notice.
We understand that when things do go wrong, your teams need rapid technical support as downtime can be costly. We do not have a conventional first line, second line support structure; your calls are connected directly to our highly skilled UK based Network Operations team to resolve the issue quickly.
- Expert assistance – help and guidance so you get the best connectivity solution for your needs.
- Everything taken care of – Onwave design, survey and setup bespoke solutions for each geographic location based on the best technology available, you just advise us what you need and we take care of the rest.
- Professional and comprehensive installation service – all conducted by skilled engineers with UK wide coverage and global reach through our installer network.
Delivering better outcomes for you
Onwave are an independent Internet Service Provider with our own network environment. To ensure we keep up to date with new technologies we participate in several vendors partner programmes.
In our selection of suppliers we are always completely agnostic, this means that every solution we build is designed to best suit your requirements in performance, resilience, security, etc.
Onwave have built a network interconnected with a vast selection of both UK and Global providers to allows us to offer any form of access circuit (Fibre, Wireless, FTTP, FTTC, xDSL, 3/4/5G, Satellite) in any location.
- Pick and choose networks and services – we select the best blend providers to offer you a technically and commercially aligned service.
- Migrate between technologies – we allow Customers to move seamlessly between services, perfect for companies that need connectivity fast and have variable project durations.
- Failover mechanisms as standard – all our routers support multiple connections so if one provider goes down, you stay connected!
We give Customers first-hand knowledge of their network by providing a cloud-based monitoring tool that allows you to understand exactly how your connection and data bandwidth is being used, down to the individual site, user or device.
Our commercial offer and billing ensure minimal work for you to ensure alignment to your key business drivers, whether these relate to support hours, contract duration, the split between capex and opex or billing arrangements.
- Monthly rolling contracts – helping you minimise capital costs.
- A standard price book – you know what you are getting and what it costs.
- Predictable data charges – reduced data overage charges as we proactively monitor, predict and notify you of likely over-usage.
- Straight forward billing – attribute the cost of service where you need this with no complex analysis needed by your finance teams.
The level of Customer service we provide differentiates Onwave and ensures that our Customers remain delighted and stay with us. We back up all our services with proactive service monitoring to ensure issues are identified and resolved, often before you even notice.
We understand that when things do go wrong, your teams need rapid technical support as downtime can be costly. We do not have a conventional first line, second line support structure; your calls are connected directly to our highly skilled UK based Network Operations team to resolve the issue quickly.
- Expert assistance – help and guidance so you get the best connectivity solution for your needs.
- Everything taken care of – Onwave design, survey and setup bespoke solutions for each geographic location based on the best technology available, you just advise us what you need and we take care of the rest.
- Professional and comprehensive installation service – all conducted by skilled engineers with UK wide coverage and global reach through our installer network.
