STARLINK PARTNER PROGRAMME
Grow Your Business with Starlink
Businesses everywhere are asking for Starlink: for sites fixed-line can’t reach, for resilience when other connections fail, for coverage that keeps operations running wherever they’re based.
We’re inviting MSPs, IT resellers, telecom providers and sector specialists to join the Onwave Starlink Agent Programme and say yes to that demand — without becoming an Authorised Reseller yourself.
You bring the relationship. We bring all our experience as an Authorised Starlink Reseller, the network, and the support behind it.
Together, that’s a reliable, recurring line of business for you – and dependable connectivity for your customers.
What is the Onwave Starlink Agent Programme?
This is an Agent model, currently the only compliant route to market. Onwave invoices your end customer directly for the Starlink service. You agree a wholesale price with Onwave, apply your own margin on top, and receive that margin as a monthly payment for the duration the service remains active.
It’s the only route because, in May 2026, SpaceX paused new applications to both the Authorised Reseller and Indirect Reseller programmes. Partnering with an existing Authorised Reseller like Onwave, under the Agent model, is now the only sanctioned way for a business without that status to provide Starlink to end customers.
Hardware and add-on services work more flexibly, and you choose the route that suits each deal: Onwave can bill your customer directly and pay your margin back the same way as the service line, so you never raise an invoice yourself — or Onwave can bill you at wholesale and you invoice your customer directly, which suits partners who want to fold it into their own billing or apply a different markup.
What stays with you: the customer relationship, first and second-line support, and control over your end-customer pricing. What Onwave carries: the SpaceX compliance, the underlying network, third-line support, and the billing.
Who it’s for
MSPs, IT resellers and telecom providers who want to add Starlink to their portfolio, or are reviewing an existing supply arrangement. Sector specialists and consultants — construction, maritime, energy, events, transport — whose clients already ask about connectivity on site, and who’d rather bring that conversation in-house than send it to a competitor.
How it works
Introduce
Tell us about your customer’s requirement or send them our way directly.
We deliver
Onwave contracts with and invoices your customer for the Starlink service, and keeps it monitored and supported. Installation and managed wrap are flexible: you or us, whichever suits the deal.
You earn
your margin on the service is paid back to you every month, for as long as it runs, plus your margin on any hardware and add-ons however that’s billed.
If you’re already reselling Starlink elsewhere, switching to Onwave doesn’t mean starting again: we’ve migrated 50+ terminals at a time from other Authorised Resellers in under two hours, with little to no downtime for your customers.
Why Onwave
Support beyond the initial sale
30+ partners across the UK and Europe already trust Onwave to back their Starlink sales — and the support doesn’t stop at the signature. As an Agent, you get:
- A named Partner Development Executive as your point of contact for pricing, deal support and escalations.
- Sales training and product briefings for your team.
- Joint sales calls where it helps move a deal forward.
- Access to all Starlink Plans and exclusive plans available only through Authorised Resellers, covering numerous use cases for your customers requirements.
- Latest offers, products and roadmap updates
- Sales collateral you can use with your customers, under a neutral connectivity brand — since Starlink and Authorised Reseller status belong to Onwave, this isn’t marketed as “Starlink” directly, but as your own connectivity offering.
- Quarterly business reviews on portfolio performance, pipeline, and cross-sell opportunities in your existing customer base.
- Deal registration — when you register an opportunity, Onwave checks whether another Agent or Onwave’s own direct sales team already has an active engagement with that customer (a quote issued in the last 6 months, or an existing live service). If so, the new registration is reviewed and will most likely be declined — which is what stops a deal being taken from whoever got there first, in either direction.
- Exclusive Events
Compared with going direct to Starlink
The Onwave Connect Portal
As an Agent, you get a single view across your entire Starlink customer base — not one terminal at a time. The Onwave Connect Portal shows where every device is located, data usage, throughput and latency, and lets you reboot hardware remotely without raising a ticket.
This sits above the standard Starlink customer portal and monitoring that come with every terminal, and is usually the first thing customers notice if they’re switching to Onwave from another supplier.
Our in-house development team consistently improve and develop Connect and we work with Partners on improvement, useful to them and their end customers.
What you can offer your customers
Starlink
Fixed site, mobility and maritime, on Onwave’s UK-held stock.
Managed Peplink router
Fully configured, with InControl portal visibility and control.
Install & survey
UK-wide site survey and professional installation.
UK stock
Terminals held and ready to ship, removing SpaceX’s shipping lead time.
UK support
NOC and remote troubleshooting as standard during business hours; 24/7 cover available as an add-on at extra cost.
Hardware support
Next-business-day replacement and full warranty RMA management if a device fails.
Get Started
To add Starlink to what you offer, or to review your existing supply arrangement, email partners@onwave.com and we’ll set up a short call.
Once your Agent Agreement is signed, most partners are placed to take their first order within 1-3 working days:
- Agent Agreement signed
- Wholesale rate card provided
- Onboarded onto Onwave’s CRM
- First opportunity registered (deal reg)
- End customer order placed
- Next-day delivery to your site or your customer’s site
The pace from there is largely down to you.
FAQs
Deal registration. Once you register an opportunity, Onwave checks for any existing engagement — a quote issued in the last 6 months, or an existing live customer. If there isn’t one, the deal is yours.
Switching to Onwave is straightforward — the enquiry form asks whether you’re new to Starlink or already reselling elsewhere, so we can route you accordingly.
No. Pricing is confidential and only shared with Agents under NDA or a signed Agent Agreement.
For the Starlink service, Onwave always invoices your customer directly, and pays your margin back to you monthly. For hardware and add-ons, it’s flexible — Onwave can invoice your customer directly and pay your margin back the same way, or bill you at wholesale so you invoice your customer yourself.
No minimum.
No. That’s the point of the Agent model — Onwave holds the Authorised Reseller status, and you sell under our reseller agreement with SpaceX.
