FAQs Archive - Page 2 of 8

Q: How long is my Data held?

Data is held within the platform while the company has an active project once a project comes to an end Onwave will only retain the data for a further 90 days. Full details of our policies for data retention etc are available within the OWL Privacy Policy which can be provided on request.

Q: Who is the Data Controller?

Your company or the company whose OWL environment you are logged into, will be the Data Controller. Onwave will only be a Data Processor.

Q: Where do you currently offer coverage?

Our RTK base stations already cover large areas of the country, where we do not currently have coverage we can combine our base station infrastructure with that provided by 3rd Parties. To check where we already have coverage just contact the sales team; sales@owl-bi.com

Q: How does the RTK service work?

To use an RTK service you need two items: a special RTK chip within the device, that can process an RTK data stream, an RTK ground network (base-stations) which has surveyed in locations that can act as reference for the correction data. The data used is a format called RTCM, to get this RTCM data to the chip within the wearable device (Tag) we use a protocol called NTRIP (Network Transport of RTCM via Internet Protocol). As the data flow is via IP (a standard networking protocol used by most IT equipment) the communication does not rely on a local radio broadcast from the base stations, it is transferred from the base stations to our cloud servers using the mobile network(s). It is then distributed to all devices within an effective area, these devices process the data on the RTK chip to give a very accurate position (c100mm).