What stops another Agent, or Onwave itself, taking a customer I’ve brought to the table?
Deal registration. Once you register an opportunity, Onwave checks for [...]
What if I’m already reselling Starlink through another Authorised Reseller?
Switching to Onwave is straightforward — the enquiry form asks [...]
Is commission and wholesale pricing published anywhere?
No. Pricing is confidential and only shared with Agents under [...]
Who invoices my customer?
For the Starlink service, Onwave always invoices your customer directly, [...]
Do I need to be an Authorised Starlink Reseller myself?
No. That's the point of the Agent model — Onwave [...]
What alerts do I get if my battery is going to run out?
The Customer can configure a specific alert (Haptic/Audible or Visual) [...]
How long does the device take to charge from flat?
The device takes approximately 3 hours to charge from flat [...]
How long does the device last before needing charging?
In simple terms the device will last for up to [...]
How loud is the Audible Alert?
The Audible Alert has been configured to sound at 78.3dB [...]
